Magic Safaris - FAQ - Rwanda - Booking your safari

Your safari will most probably include gorilla trekking and gorilla permits are in high demand.When booking for the high season (Dec/Jan/Feb and July/August/September) it might be necessary to book at least 6 months in advance. Please note that gorilla permits need to be booked and paid for at the same time!

Single travellers may join one of our small group safaris.

Uganda: The Classic Uganda safari and its extensions are programmed the whole year round. This is a luxury mobile camping safari with set departures guaranteed from 2 participants.
New! The Uganda Discovery is a small group safari with Lodge accommodation. Departure is guaranteed from 4 participants). (For more information see the scheduled safaris of the Uganda section on our web site)
Rwanda: The Classic Rwanda safari with guest house and hotel accommodation. The set departures are also guaranteed from 2 participants. (For more information see the scheduled safaris on the Rwanda section of our web site)

We take care of your dietary needs, however we request that you let us know in advance. Our Operations Manager will make the necessary arrangements with the different hotels and guest houses in your itinerary. Make sure that your driver-guide contact the reception on arrival at the lodges.

Very comfortable open roofed 4WD land cruisers.Our safari vehicles are open roofed 4 WD customized vehicles. We guarantee a window seat for every participant. For our small group safaris we use modified Land Rovers and Land Cruiser with an extended chasis, luxury seats for 7 participants.

Sure, you are completely free to make your flight arrangements! Our concern is to have you with us on safari and if you so wish, our ticketing department will assist you to find the best arrangements. Some flights are cheaper when booked in US or Europe and prices may vary. Generally flights are subject to some changes depending on the time of booking, the availabilities, season, etc. However we insist that you have have confirmed flights at the time of the booking!

Kigali has an International aiport with the following airlines: SN Brussels Airlines (SN), Kenya Airways (KQ), Ethiopian Airlines (ET),etc.

All clients must have an adequate insurance for the duration of the tour. It is the responsibility of the Agent/Clients;but if you need any assistance, we can provide you with a WLC Inbound Travellers Insurance covering medical assistance and expenses, emergency transportation and/or repatriation.This insurance is provided by American International Group of companies(AIG), the biggest insurance Company in the World.

In order make your booking and to establish your booking confirmation we need: full names of all participants as they appear on the passports, your postal address and confirmed flights.
After receiving your booking confirmation we will ask you to fill in the inscription form and to send us a copy of your passport .
If you make a Rwanda extension you may need to fill in the visa forms attached to your booking confirmation. We will make the necessary arrangements for you.

The booking confirmation is a form that we will send you by Email after receiving your booking. It is a document with all the details of our agreement and will be used as the legal reference between parties together with the inscription form and our general terms and conditions.
We ask you to ensure that all facts are clear and forward all remarks within a delay of 72 hours. After this delay the booking confirmation will be considered as accepted and the booking made.
After receiving the booking confirmation we expect you to send us within 15 days your inscription form and to make your advanced payment (deposit).